Job Title: Pharmacy Clerk
Department: Pharmacy
Reports To: Director of Pharmacy
Salary Level: Grade 6 / Step 1-6 ($17.90 - $20.55)
FLSA Status: Nonexempt
Approved By: Chief Executive Officer
Approved Date:
SUMMARY
Performs clerical and support functions assisting the Pharmacist and the Pharmacy Technician in the dispensing of medication.
FUNCTIONS & RESPONSIBILITIES
Answers telephone.
Greets and assists customers.
Inputs and retrieves information from computer to include billing information, prescription refills and patient information.
Inputs physician(s) orders; and new and refill prescriptions.
Call/fax physicians for prescription refill authorization.
Takes customer history and insurance information.
Compiles data for various reports and logs.
Operates various office machines.
Performs Billing Procedures: Medi-cal Tars & Posts EOB's.
Completes billing forms and bills third party companies.
Suggests the least costly alternative medication to K'ima:w physicians
Maintains cleanliness and order in the pharmacy.
Performs other related duties as necessary and assigned by the Director of Pharmacy.
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS To perform this job successfully, an individual must be able to perform each primary responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary responsibilities.
BASIC REQUIRED ABILITY
PUBLIC RELATIONS/ADVANCED INTERPERSONAL SKILLS: Addresses clients by name; smiles when talking to clients, physicians, peers, and families; answers the telephone courteously and promptly; identifies self and department when answering the telephone using pleasant voice tone/verbiage; possesses excellent listening skills; interacts with clients and peers.
AGE-SPECIFIC COMPETENCE: Must demonstrate the knowledge & skills necessary to: 1) provide care appropriate to any age-related needs of the patients; 2) of the principles of growth and development appropriate; 3) to assess and interpret data about the patient's status in order to identify each patient's needs & provide the appropriate care needed by KMC's Life Stage Patient Groups. Life Stage Patient Groups are defined as infants, toddlers, preschool children, school age children, adolescents, young adults, middle-age adults, and late-stage older adults.
QUALITY IMPROVEMENT RESPONSIBILITIES: Responsible for helping to prepare, achieve, and maintain high quality healthcare. By serving on the various performance improvement subcommittees individual employees are directly involved in the generation or modification of policies & procedures that enable KMC to provide continuously improving healthcare.
COOPERATION: Must be a self-starter; seeks solutions; accepts constructive criticism; willing to adjust to changes; loyal to K'ima:w Medical Center.
PROFESSIONALISM: Shows pride in personal appearance and grooming; displays a positive attitude about work; respects the confidentiality of clients; and is congenial with public and peers.
INITIATIVE: Willing to participate in continuing education programs; asks questions; contributes during staff meetings; serves on K'ima:w Medical Center committees as appointed; demonstrates a desire for self improvement.
JOB SPECIFIC SKILLS & ABILITIES
Must understand and have a working knowledge of pharmaceutical terminology.
Ability to use computerized program systems.
Skill in operation of computer, calculator, and other office equipment.
Knowledge of maintaining and managing files and records.
Knowledge of grammar, spelling, punctuation and common technology.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); and three to six months related experience and/or training. Experience in Pharmacy Billing Computer Systems, Pharmacy Medi-cal and Pharmacy contracting perferred
CERTIFICATES, LICENSES, REGISTRATIONS
Current CPR Certificate or obtain within 30 days of employment.
CONFIDENTIALITY Employee must be aware of and adhere to K'ima:w Medical Center's Confidentiality Policy and deals appropriately with patient confidentiality at all times.
CONDITIONS OF EMPLOYMENT Employee is subject to base line and random drug testing per the Hoopa Tribal Drug & Alcohol Fit for Duty Policy. Employee will serve a 90-day introdouctory period. Employee is subject to introductory and annual performance evaluations. Preference will be given to qualified Indian applicants pursuant to the Tribe's TERO Ordinance.
PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the primary duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties and responsibilities.
While performing the duties of this job, the employee is frequently required to stand, walk, sit, and talk or hear. The employee is occasionally required to use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and be involved in stressful situations. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include color vision.
WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the primary duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the primary duties and responsibilities.
While performing the duties of this job, the employee is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock. The noise level in the work environment is usually moderate.