Website Privacy Policy
K’ima:w Medical Center
1. Introduction
Welcome to www.kimaw.org (Site). At K’ima:w Medical Center (KMC), we value your privacy and are committed to protecting your personal information. This Website Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Site. This policy aligns with our privacy practices as outlined on our Site and complies with the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).
2. Information We Collect
We may collect information about you in a variety of ways. The information we may collect on the Site includes:
- Personal Data: Personally identifiable information, such as your name, shipping address, email address, telephone number, and Short Messaging Service (SMS) and/or Rich Communication Services (RCS) phone number, that you voluntarily give to us when you register on the Site or when you choose to participate in various activities related to the Site.
- Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
- Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you make a payment for services or donations.
3. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:
- Create and manage your account.
- Process your transactions and send you related information, including purchase confirmations and invoices.
- Improve our Site and services.
- Send you marketing and promotional communications, including SMS and/or RCS messages, if you have opted in.
- Respond to your comments, questions, and provide customer service.
- Monitor and analyze usage and trends to improve your experience with the Site.
4. Disclosure of Your Information
We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
- By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
- Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- SMS/RCS Communications: If you opt in to receive SMS and/or RCS messages from KMC, your SMS and/or RCS phone number will be used solely for communication purposes directly related to your care, services, or customer support. SMS and/or RCS consent is not shared with third parties or affiliates for marketing or promotional purposes. Message frequency may vary. Message & data rates may apply. Reply STOP to opt out. Reply HELP for help. View our privacy practices at: www.kimaw.org/privacypolicy
- SMS/RCS Terms of Service: By opting into SMS and/or RCS messaging from KMC through a web form, patient intake form, or other method, you agree to receive SMS and/or RCS messages related to your care and customer support. These messages may include appointment reminders, care coordination messages, billing notifications, pharmacy notifications, and other care coordination and account-related information. Message frequency may vary. Message and data rates may apply. To opt out at any time, text STOP. For assistance, text HELP. or visit www.kimaw.org. View our privacy practices at: www.kimaw.org/privacypolicy
- Your privacy is a priority. Your mobile number will not be sold or shared with third parties or affiliates for marketing or promotional purposes. We will not use your number for unrelated marketing without your express written consent.
- We are allowed or required to share your information in other ways-usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html
5. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Opt-In/Opt-Out Options
We offer you the opportunity to opt-in to receive communications from us, including SMS and/or RCS messages. If you choose to opt-in, you may receive periodic communication regarding our services, promotions, and updates. You can opt-out at any time by following the unsubscribe instructions provided in the communication or by contacting us directly.
7. Your Rights Under California Law
If you are a California resident, you have specific rights regarding your personal information under the CCPA and CPRA, including:
- The right to know what personal information we collect, use, disclose, and sell.
- The right to request the deletion of your personal information.
- The right to opt-out of the sale or sharing of your personal information.
- The right to non-discrimination for exercising your privacy rights.
- The right to correct inaccurate personal information.
- The right to limit the use and disclosure of sensitive personal information.
To exercise these rights, please contact us using the information provided below.
8. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected personal information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.
9. Other Site Links
Our Site may contain links to third-party websites. These websites may have different privacy policies and practices. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to review the privacy policies of any third-party sites you visit. Note that there is a potential that information disclosed to a third party may no longer be protected by the Health Insurance Portability and Accountability Act (HIPAA), and those third parties could re-disclose your information.
10. Protected Health Information. We are required by law to maintain the privacy and security of your protected health information. We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information. For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html
11. Changes to This Website Privacy Policy
We may update this Website Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Website Privacy Policy on our Site. You are advised to review this Website Privacy Policy periodically for any changes.
12. Contact Us
If you have questions or comments about this Website Privacy Policy, please contact us at:
K’ima:w Medical Center
535 Airport Rd.
Hoopa, CA 95546
Email: apply [at] kimaw.org (apply[at]kimaw[dot]org)
Phone: (530) 625-4261
13. Hoopa Valley Indian Tribe
KMC is an entity of the Hoopa Valley Indian Tribe. Nothing in this Website Privacy Policy is intended to, nor shall in any way be interpreted to, waive, diminish or subject the sovereignty of the Tribe or of KMC.